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The Big Book of Customer Service Training Games

Značka: Peggy Carlaw a Vasudha Kathleen Deming

Kategorie: Knihy | Odborné a naučné knihy | Knihy o humanitních vědách | Knihy o ekonomii

Popis:

Here are over two dozen ready-to-use innovative activities that help trainers and managers teach the basics of providing great customer service. Each fun, engaging training game takes just 15-30 minutes to implement... Viac...

Cena:
568.00 EUR s DPH
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